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Shop Information 

 

I run my shop completely by myself so please keep this in mind, I do my best to answer emails within 1 business day.

 

If you are interested in special ordering any product not available in my shop please email me. 

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Payment Plan Information

 

All products purchased through a payment plan are not shipped out until the order is fully paid off. This is because I only receive your payments as you make them. Thank you for understanding! This does not apply to those using PayPal Credit. 

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Shipping Information (Print on Demand)

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I use third party print companies to fulfill some of my merchandise. Tracking is usually included with those orders. If you need tracking on these orders and do not see it in you fulfillment email please let me know! Please note, tracking is only available after the item has been shipped so please wait to receive an email stating that your item has been shipped. Thank you!

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Shipping Information (direct)

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-In order to help my customers enjoy lower shipping costs I ship prints and stickers that are 6x8 inches or smaller through regular letter mail through USPS, this means there is NO tracking if you choose the free shipping option for small prints and stickers. Regular letter mail also can take much longer than tracked mail, in rare cases anywhere from 3-7 weeks (delays are more likely during holiday season from November through December). I offer the option to convert the shipping type to add tracking for a fee, please make sure you choose the correct shipping option you prefer at checkout!

  

Although I always do my best to replace any lost mail items, I am NOT responsible for lost/delayed letters, please consider upgrading your shipping to a package with tracking included to insure your purchase! If you choose to add tracking to your order your package will arrive sooner in many cases as well (2-6 business days). 

  

In the case an order sent through letter mail hasn't arrived to you I ask that you wait 7 weeks to give it a chance to arrive before I reship your order.  

 

 

NOTE: Prints larger than 5.5x8 inches are shipped with tracking available automatically, so there is no need to upgrade the shipping type.

 

 

Processing Times For Custom Orders

 

I ship most all orders for in stock items once a week on Mondays. Orders placed after 5pm EST on Sundays will not be shipped out until the following Monday (1 week later). This processing time excludes made to order items such as custom clothing, blankets, pillows, fine art prints and canvas prints which processing times usually are anywhere from 3 business days to 10 business days and are shipped out by my printing companies. 

  

Holiday Processing Times: I ship orders twice a week during the 3 weeks before Christmas, on Mondays and Thursdays. 

 

Express Shipping Info

  

I offer an express shipping option for US based orders which means I will do my best to ship your order out within 1-2 business days after it is placed and ship your package as a priority mail package which in most cases takes 2-3 business days to be delivered. If you need your package sooner than this you can message me for a quote for 1 day shipping prices.

  

Express shipping is ONLY available for in stock items! Custom clothing, pillows, blankets, fine art prints and canvas prints are all made to order and are not able to be shipped immediately.

I am not responsible for any delays due to shipping. 

 

International Shipping

  

I ship all packages with USPS international shipping, if you would like your package shipped through a different courier please contact me to inquire. International shipping can take anywhere from 3 weeks to 3 months.

 

I am not responsible for delays due to customs. 

 

Refund Info

I do not take refunds but please contact me if there is a problem with your order I will do my best to work with you if there is a product defect. If you are purchasing an original artwork you must add insurance to shipping in order to cover any damage or loss in shipping.

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Fine Art Repair

If you have purchased an original artwork with me in the past and need a repair that was not covered by insurance you can request a quote for repair or touchup. Please email me with details, photos, and receipt of purchase. You will be responsible for shipping the artwork. I can provide details on how to package and ship. Repair turnaround varies depending on the artwork and extent and type of damage. Quotes on charges and return times are estimates until I receive the artwork. Once I receive the artwork I will either confirm my quote or communicate any changes that must be made. I will not start repairs without your approval and payment in full. Customer is responsible for return shipping with insurance.